Thursday, September 23, 2010

What A Crappy Upload

I wonder if a bunch of Lululemon's stuff is stuck in China because this is the second week in a row with a tiny upload. My husband will be very happy.

There was a new tank but it certainly didn't wow me. It looks very short in the front. It appears to curve up around the crotch so I'm sure it will draw attention to my poochy left-over baby belly - the parting gift of having three kids in my upper thirties in four years. I'll try it on if it shows up at the store but I wish it was longer in the front.



If you look closely, you can see the inner bra is peeping out in the back.  Not sure if this is a design issue or the model didn't pull the bra all the way down.


Hello, photographer - don't you look at the photos before you decide they are a keeper? Will Lululemon ever get a professional web design team? That would include a real fitness model, a real photographer, and some one who actually looks at the content before it goes live. Oh yes, it would be nice to have someone to do a little airbrushing. Things that look like warts on legs don't really help sell your product (click to enlarge).



The Escapade Jacket looks very boxy in the model photo. Definitely not liking it.


OTOH, it was a good night for spotting Lululemon on TV last night. I'll put a post up about it.

32 comments:

Anonymous said...

OMG! You are kind of mean (with the wart and all) but at the same time LMAO! What if the model reads the blog!

Becky said...

"...the parting gift of having three kids in my upper thirties in four years." I feel your pain! I only had one child, and I was 33... but the post baby belly will NOT go away, so frustrating.

Still love your sense of humour!

Anonymous said...

bye-bye. Too much meanness going on here for me. Unbookmarked.

Anonymous said...

Or what about the run reflection skirts that look at least a size too small. Her booty looks like it's going to fall out the back!

Anonymous said...

Yah, it does look like the seams might bust and her booty will just pop out!

Anonymous said...

Yeah... This seems over the top. unsubscribed

Anonymous said...

I agree. Your posts have become increasingly caustic and abrasive. If you don't like lululemon so much stop buying their products. Unbookmarked as well.

Anonymous said...

I don't think the comment was so much about the model as it was about the lack of professionalism of lulu e-commerce.

Lighten up folks. It's a blog about clothes.

Becky said...

I agree with Anon @ 11:39am. Lighten up people. Sheesh!

Anonymous said...

Well its about the clothes; the majority of lulu customers aren't starting at the models imperfections and pointing them out.

Becky said...

If I recall, she started the post talking about her own imperfections, specifically the "poochy left-over baby belly".

Anyways, go off the deep end if you want. I will take the comment the way it was meant to be taken... with a grain of salt.

Gina said...

@ Becky,
Agreed!!

momof5 said...

LOL -- I think al the comments are from the other blogger!!!! Hahahaha!!

Lighten up is right! Jeez!!!!

DiamondsandTulle said...

LOL! This is one of your funniest posts ever! Yes - wart removal would be a good thing even though Lulu perhaps wants to be one of the few retailers that don't airbrush. Umm.. kinda gross. And simple enough that even I could erase that.
And eek on the baby parting gift! I'm 30 and haven't even started on one yet. :(

xx Vivian @ http://diamondsandtulle.blogspot.com

LuluAddict said...

I'm not picking on the model and imperfections. I'm picking on the website design and it's lack of polish, yet again. The new tank wasn't under tanks this morning. It was in jackets. Lulu posted fantastic quarterly earnings a couple of weeks ago but they obviously haven' t invested much money in the website. When there is a lack of attention to detail or cheapness in one area it leads me to believe it's systemic. Look at the decline in quality. I'm now reading about 50 Rep bras and Stride jackets unraveling. It's starting to show up on so many products. It's so disappointing.

Flan said...

Lulu Addict I agree 100% with you. Today's update WAS crappy and it's a shame that Lululemon almost refuses to bring their website into the 21st century.

houndlvr67 said...

Total lack of professionalism across the board at Lululemon. Their webteam makes mistakes on every...make that EVERY upload. There is absolutely no excuse for that...Is the webteam manager blowing the boss or something?

ALSO, the GEC is a mess. Call once, get a crappy, lazy educator who won't find a product for you. Call back 5 minutes later, get a nice educator who actually likes his job and VOILA the product is there. It is rather interesting as I've witnessed one of the more lazy educators (one who would NEVER hunt down a product for you) get featured on blogs and apparently get promoted.

Anonymous said...

Oh, I noticed THIS a few weeks ago. Not being mean, just saying you'd think someone would catch this.

Zoom in on the nails, but it's fully visible in the main picture.

At the time I just wanted to see how tightly the thumb holes were. ick.

http://shop.lululemon.com/Scuba_Hoodie/pd/c/550/np/550/p/2437.html

Anonymous said...

Do people have nothing better to do then scour the internet & complain. What a waste of human capability.

Anonymous said...

I like the fact that lululemon does not airbrush there models. However, I agree that there site needs to be better. And I applaud lululemon addict for calling lululemon out on their recent decline in quality.

I love the way lululemon cloths fit and I love the way they look. I am willing to pay more for better fit, quality, and style but only being able to wear the product one to two times after spending over $70 on it is ridiculous! I hope that lululemon looks at this blog and takes note that people are noticing there swift decline in quality.

Anonymous said...

Completely agree with ANON @4:30. I look here for HONEST opinions on fit and quality before ordering so I don't have to deal with returns or the GEC. Thanks

Anonymous said...

The escapade jacket isnt as short as in the picture. I have a fairly long torso and it hit my in the middle of my bum. I would have bought it but find the price outrageous for the month i have left to wear it before it get way to cold. The lining is the same as the audry or everyday yoga jacket + a fur lined hood.

Anonymous said...

I can say that I think I have seen meaner posts than this one before. Everyone is entitled to their opinions. With that said, I like that Lulu uses real people and does not airbrush their models because regular people with flaws such as a baby pooch perhaps, wear the company's clothing. In all honesty, I find it shallow and ineffective to use more "fit" models to show clothing that most likely will not fit other customers in the same way.

I can say however that I agree that the website updates are typically flawed and also that the educators are not helpful the majority of the time. I understand that they are trying to keep the customers surprised and engaged and quite frankly it's a great marketing ploy, I mean how many of us wait impatiently to see what
Thursday's uploads will hold... most of us who read this blog at least...

In saying that, I do think that if the customers are already aware of a product that the company should not have their educators looking like fools and constantly saying "we never know what we'll get.." this is not helpful. I have had the same problem when calling the GEC but I did get a guy named Graham who has been very helpful and entertaining anytime I've called...

LuluAddict said...

@ Anon 5:16 pm - That's good to know the Escapade isn't as short as it looks on the model. The Escapade is at my local store so I will have a chance to try it on. It's pretty pricey and overkill for Southern California so I know I won't get it. I'd much rather get more Swiftly long sleeve tees. I am also hoping the new Mindful tank is not as short as it looks in the Oasis version. I can't decided if I like it or not from the model photo. I do like the higher neckline but not sure if I like the back straps.

RunningOnCoffee said...

I posted this on the other lulu blog today, but maybe Lulu is looking to improve their e-commerce... They posted this link of Facebook earlier, re: looking for models-- http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=LULU&cws=1&rid=2891

I will say, at least those purple shorts fit the model properly and are not a size too tight.

New tank didn't look so bad, until I saw the back view and was immediately turned off to it.

Anonymous said...

Just wanted to add my vote of support -- your blog is great, please don't tone it down.

RunningOnCoffee said...

PS,
I agree with anon@5:39.

It is inexcusable for so many online descriptions and item tags to list features that are not present. They should not be misrepresenting their product, especially for people who don't have a store nearby for convenient returns. Luckily I have a store nearby but I'd be pissed if I had to return something at my expense because Lulu incorrectly described their item.

I agree it's annoying on FB when educators say "gee, I don't know if that will be coming out again, but I will pass along your feedback." It's the same line every time. They should know what's coming out for the rest of the season/the next season.

houndlvr67 said...

The "gee I don't know" response has been their go to answer for years regarding what is coming out next...they are "afraid" that you won't buy what is in store now...

Personally I think it is an extremely deceitful marketing practice...Also portrays their "guest" as being stupid/naive enough to believe that line.

Oh, and I agree with Anon @ 5:39, in that Graham is fabulous! He gets the award for finding scarce items and "giving good phone".

momof5 said...

I wanted to comment on the people saying they are glad they use real people with flaws -- hello - did you read the "model description" must be a size 6 -- and a 32DD -- Umm hello-- that is not most "real people" Furthermore - I wish lulu would use more athletic bodies -- like some of their educators to showcase their clothes -- the model they use now isnt particularly muscular or athletic --she is thin with large breasts -- and apparently warts on her legs

Anonymous said...

I personally don't notice any of those things when I look at the pics, as I'm mostly looking at the garment & the fit so I can gauge how it'll look on me. I was just thinking today how much I liked that Lulu doesn't airbrush their photos---or at least none that I can see.

My one complaint about the model is that things seem to fit her oddly sometimes, & sometimes they pull the crop legs down too low as they don't actually stay down that low when worn in real life. Also, the angled photos are awful. I much prefer a straight on pose so that I can see all of the details. An angled pose does let you see some fit details better, but it also obscures a lot of garment detail. I've passed up buying some really great pieces because it didn't look nice on the model in the photos, but once I got to try on in stores I found the item to be much more flattering on than appeared on the model....tsk, tsk, not what you want to happen when you choose a model, I don't think.

But, yeah, I agree w/ some others. While I do like to visit as many Lulu blogs as possible, there does seem to be more of a certain meanness to this one which causes me to visit here last after I've checked in at the other blogs. I'm sorry, you provide a very useful blog, but I wish it was toned down somewhat. It's true that Lululemon could do a LOT of things soooo much better, but it doesn't feel good to read so much upset words all of the time.

emily SD said...

I think this blog is funny. and informative. +1 more vote of support.

starrwinter said...

They definitely use Photoshop at Lulu to crop their photos onto flat backgrounds. Here is how I can tell with the bad Photoshop skills:

http://pics.livejournal.com/starrwinter/pic/000ka4yw