Saturday, July 7, 2012

Wrong pH? Too Bad.

The above is a photo of a Flash / Dune striped Daily tank that developed purple areas after being worn for a run. This is a common thing with this color and it washes out. It happens to me in the armpit area when I wear my Flash/Dune CRB. It's irritating and I hope it goes away after a few more washes but some people don't care to put up with it. One reader made an inquiry to lulu about returning her color-changing Daily Tank and this was the response she got:

 

You can click on the above email to enlarge it but the body of it says:

"Thanks for your response and for providing a bit more information for us to be able to accurately assess your Daily Tank. This is not something that we will take back as a return or exchange as it does not have to do with the quality or integrity of the garment. I have heard of issues similar to this happening with other guests and it is due to the varying pH levels in sweat which can cause a staining effect on some of our bright colours and should wash out." [bold emphasis mine]

Really? A brand that never used to have trouble with colors changing or bleeding and now does and it's our fault? Apparently we're not supposed to sweat in our athletic clothes. Christine Day is living up to her infamous declaration to the Wall Street Journal that "we aren't Nordstrom" regarding lululemon's attitude towards customer service. C'mon lulu you can do better than this. In fact, I know you have in many, many cases. A little customer service goes a long way. Why make people escalate their claims to get satisfaction? You have a lot of brand loyalty but your recent exponential growth parallels the beginning of the bleeding problems. You aren't going to retain these new customers by continuing to give them a poor product and / or not backing it up with good customer service.

62 comments:

Anonymous said...

The same story was used for pigment blue- on the defines -turning green!

Anonymous said...

yep. definately off the lulu wagon for sure. took a run in my new nike tank and washed it the red didn't blur on the light neon trim, the tank and shorts didn't bleed on each other. not lulu cute but cheaper and functional.
http://www.dillards.com/product/Nike-Relay-Workout-Tank_301_-1_301_503117060?df=03678093_zi
http://www.dillards.com/product/Nike-Running-Printed-Side-Panel-Tempo_301_-1_301_503136279?df=03678085_zi

christie said...

Wow.....

Anonymous said...

at 5:13 p.m.: Hey! I have the Nike Relay tank as well and wore it for my long run today as welll...Got a bunch of compliments on it. Love that it's functional, cute, and not attempting to look like I just stepped out of a Bebe store.

Anonymous said...

I have lost the LLLove, going from upload-obsessed to 'meh' quite capably in the last few months. This is a good thing as I suspect I had a shopping addiction. I am happy with this in fact.
However! The utterly unattractive, cheap & nasty capsules play a big part in this; very little has come out recently that has been functionally appropriate or breathtaking in design. Just - meh.
Quality issues are the nail in the coffin. My goodness I spent hundreds per month on this brand, it's been quite happily nada for a while now.
I'd hate to be a shareholder!

Anonymous said...

What's sad is that so many people keep buying lulu's stuff regardless. They have no incentive to change anything or improve as long as the money is rolling in. Everyone complaining about the bleeding needs to stop spending money at lulu---only then will things change.

Leslie said...

I'm still waiting on a response from the GEC on my pacesetter skirt that is now covered in Ray bleeding. It still has its tags on it so I'm sure I won't get the canned PH response, but I did see 2 reviews on their own site for this item bleeding and on one they responded to try to wash it again. Ridiculous!

Anonymous said...

You may have just started panicking Lululemon, and now you are blaming the customer for your poor quality. You've thrown out your character and your principles. You may have sunk so low you may never recover.

Anonymous said...

I use to be a $600-$700 a month shopper, online with Lulu.... This past year, I'm lucky if I spend $50 every 2 weeks. I don't buy any bright colors bec. I constantly read about bleeding issues and complaints of thin, snagging materials..not to mention poor quality. I save my money now and spend elsewhere! I check the weekly uploads...but often it's the same thing over and and over again, different color. I don't NEEEEEEEED 45 pairs of Groove pants! LOL... BOR-ING!

Tara said...

I use to buy something on a weekly basis and I am now honestly fed up with poor quality. It has been over 2 months since I purchased from Lulu and it is going to be quite a while longer before I do again if they don't regain their quality.

Minda said...

Maybe Lulu should start taking tips from Secret Deodorant. They are PH balanced for a woman!!!!

Gosh =( all this has put a damper on my POW PINK excitement.

Anonymous said...

This is such a load of crap! I attempted to spot clean a mark that came on my brand new (still NWT) Flash daily bra and it left a weird purple watermark too. Absolutely nothing to do with sweat... just rubbish quality dyes!!!

Badlulujuju said...

You should try working for these jack wagons...it's not any better on the other side. For a feedback based culture, they sure don't appreciate negative feedback regarding their quality issues.

Lana said...

Same for me-was totally hooked, spending $500-$600 a month on Lulu and in the last three months I've purchased 2 tops (Namaste & Hot but Not) and three pairs of pants (Recognition pants in loot) and that's it!
I still visit my store frequently as it is, conveniently, right across from where I work out, but I walk out empty handed and I do NOT see the traffic I used to see.

The love affair is over. I guess all good things must come to an end. Christine Day is over-saturating and degrading the brand just like she did with Starbucks. Bring back Chip!

We should start a campaign.

Anonymous said...

($600-$700 a month shopper) Most recently, I ordered 2 ladies t shirts, same shirt....different colors. BOTH bought in the same month online and BOTH shirts...came out of the package....with shoddy, coming apart hems! Contacted Lulu and they made me take pictures. sent the pictures and they said...."send the shirts back and we'll give you a refund..." I had to make a HUUUGE stink, before they 1. offered to pay the shopping back and 2. Offered me a mere $15 credit on each shirt, so I could get them repaired. (Shirts were all sold out, in all colors and I wanted them repaired....so I could keep them) After days of arguing with them, and dealing with rude, inconsiderate GEC staff...I finally was told they would give me a "small credit" to pretty much have me go away....and that the items in question would now be final sale. Two $50 each....shirts and they made a big STINK over a small $12 credit on each top!! I told them....$12???? Why not make it $15 and make it worth our while....since BOTH shirts are NEW and already falling apart. LOL... I also brought to their attention....that they credited a bunch of people $200 credits for color bleeding into people's hair....and yet, they don't want to even give me any kind of a credit on 2 shirts I want to get repaired and KEEP. LOL.... They were so rude to me in the whole process....I vowed to take my business elsewhere! Doesnt matter if you spend $75 or $20,000.....customer loyalty, means NOTHING to Lululemon.

Anonymous said...

@ Lana... And God only knows....if things would actually be "better" with Chip Wilson. I don't even know the man...but after read this, I'm not sure, having him at the head would make things better.

When Lululemon was founded in 1998, the was name chosen because it had 3 Ls in it to mock the Japanese. Former CEO Chip Wilson liked to mock the many Japanese in Vancouver where the company was found, knowing it would be difficult for many Japanese people to pronounce it, so he went with it and wasn’t shy about disclosing it, either. Chip Wilson then went on to promote the merits of child labour, touting at the Business Alliance of Local Living Economies conference in Vancouver in 2005 that Lululemon would rely on child labour in China because it was giving poor Chinese youths jobs. He added that Lululemon should be applauded, not lambasted, for wanting to assist in Third World “development.”  In truth, Lululemon didn’t even pay these workers enough to support themselves. Seems hiding child labour practices like Nike was sinful, but being open about it is quite acceptable.

Reading all that...well, that just makes my skin crawl! If indeed, he DID say all of those things--AWFUL! :( Lululemon is not headed in a very good direction....far as I'm concerned and it's sad.... :(

Anonymous said...

I've heard that story before too.... but somehow doesn't make sense... As a native Japanese speaker, I can tell you that Lululemon is one of the easiest to pronounce; much easier than the ubiquitous McDonald or Starbucks. True, the 'athletica' part is a bit tougher, but lululemon is very easy to say in Japanese. In that regard, Chip failed miserably. BUT I have heard other stories of the lululemon name's origin. Im sure there are lots of misquotes out there

Anonymous said...

It just confirms my commitment to STAY AWAY from bright colors. That is complete BS! I have NEVER heard of one's pH affecting colors of clothing! Why is it that it's only lulu clothing that is affected by pH and not other clothing companies' items??? Explain that.

Just sign me, "anonymous" for now... said...

Hey, calling all lawyers on this blog. If at any time any one of you would consider a class action suit, I will be more than happy to participate. Do you think we all would have a case due to the shoddy quality issues, i.e. bleeding, stitches shoddily sewn and coming apart, etc? How about it? Get to them, where it hurts, their bottom line! I would suggest keep documenting all negative communications, taking pictures and all.

Anonymous said...

I don't actually believe most of the 'Chip Wilson mythology' out there. I take it all with a grain of salt. But has the brand changed? Unequivocally, yes. Disappointing.

Anonymous said...

It is bs really. Once I ordered a scuba...size 8 and when I tried it on it was soooo tight. Lo and behold they had sent me an 2!!! When I called them they put up a fight and implied I was doing something sneaky, couldn't possibly be their fault. They did accept a return, but still. Then there is athleta...another fav bran of mine. Just ordered some shorts and I guess they sold out. So I got an email apologizing sincerely and a 10 percent off my next order (valid for six months!!). That's putting actions behind words if you ask me.

Anonymous said...

I LOVE...how they sound like a bunch of broken robots with their, "we love to hear your feedback!!!" LOL... Then when you have a definite "quality issue," they do their best to try and blow you off....or "hope" you just "go away...." or they make you jump through 50 hoops....to get a refund/credit...hoping along the way, you'll give up...or just "drop dead..." You pay big bucks to have a premium brand, not so premium...walk all over you! What a shame...they are "going there!"

Pink Peony 4 said...

OT: I got my order today. I wasn't too excited since I really did not need any of these so I waited until just now to open it. I just ordered to order. Anyway, the CLAM Freakin' DIGGERS stunk pretty badly. OMG! Yes they do smell like fermented fish or fish sauce. I am Asian so I can say this. LOL... I did not like it. The other items with it were sweet smelling like the usual (this is partly why I love Lulu--- the new smell that lingers even after a few washes). It was cute on though I must admit. Very soft and comfy. I am slightly disgusted with the smell so I am going to take it to my store and let the eds smell it since they haven't gotten any CD's yet. They told me to wear it so they can see it too. I am returning the wandering yogi halter. I think the style is not flattering for my age (44). I like the Pow CRB and Pop Orange CRB. I also got my meditate pullover from WMTM and I like it (thank goodness since it's final sale), I also got the lavender dusk switch back LS and oh so soft and comfy. I see why people are talking about the shoulder area bunching up but all I did was pull the back side of the shirt down and it's all good. The Flash Light turbo shorts are cute as can be. I bought the wandering tank (the one with the dots) at the store and I like it but it's pretty non functional for athletic pursuits. It's cute on a teenager to walk around in. Very cute in fact. I buy too much and I should by now tell my husband to quit buying stocks or better yet sell the stocks he has before it all goes to c--p. Sayonara all...

Anonymous said...

well maybe they should post pH ranges on the tag then, right under the special wash instructions. freakin ridiculous.

Minda said...

LOL Anon 7:30 !!!
I'm a size 8, PH level 5.5 and I'm shooting for more of an alkaline reading and less of an acidic turn. Do I qualify for the new Tank Top of Super Powers?

Anonymous said...

Anon 7:30 - EXACTLY! If it's a known problem that they are so "educated" about, then post strict guidelines stating the pH ranges that cause problems..

That's not to say I believe their pH balance crap anyways, it's a huge lie. I'm just saying if it WERE true, they should deal with it properly not just "surprise, it's your own fault, no refund, goodbye" I would be SO mad if I tried to return a defected product and they blamed it on my pH.

Jax+Puzzle said...

I'd love to see the peer-reviewed literature lulu cites for varying sweat ph. Ridiculous.

Additionally, I have that flash/dune wee stripe CRB and those purple blotches happen if I spill water it.

LuluAddict said...

@ anon 6:24 pm - I've read that story about how the lululemon name came about. I doubt it's true but the company under Chip is what made them - long lasting, great fitting products. It was only after they went public that production was moved out of Canada and the quality started going downhill. Not that I think Wilson is such a great guy but he did build the company to the point where it went public.

@ anon 5:36 pm - Totally agree about the unattractive capsules. A lot of what I have been buying this year are the basics - Swiftly and Cool Racerback tanks. The Namaste tank reminds me of "old" lulu and is a great addition to the line but it's a rare hit.

It's sad that lulu is also messing with the fit of their core items. I've read numerous comments that the Flow Y has less coverage in the armpits and is tighter around the band. The last few Power Ys I tried on fit roomier in the bust and just didn't fit right. The last few Scoop Neck tanks I tried on were made of very thin luon and just didn't fit the same. People are very upset with the location of the new triangle-shaped gusset in the bottoms.

I hope they will eventually turn things around but it will take a couple of years. Meanwhile, their competition gets better and better at imitating what made them so desirable in the first place.

Battlecat said...

Perhaps lululemon should test their fabrics and colour fastness using artificial sweat prior to releasing the product... I could understand seeing white shirts being affected by sweat/deodorant, but technical colored fabric? Give me a break...it's meant to be sweat in and shouldn't stain!

Anonymous said...

This is absolutly not true. it has nothing to do with the PH levels as I have litterally ran water overtop of my garmets and it just bled in the sink. this is so frustrating because lulu wants to be able to train their "guests" into just putting up with shitty product. take it from me, i know this cult. lulu is putting out shitty product and we cannot put up with it. it is bad enough that we are paying 50$ at least, for a tank top! can we ask that it does bleed and ruin everything else we wear. i knew a designer at the head ofice and she said they knew about the colors bleeding before it went out on market but they pushed it through anyways because they thought the colors would sell. and they did. but not taking back your crap WHEN YOU KNOW IT IS FAULTY is absolute crap. and trust me, if you go into the store THEY WILL TAKE IT BACK. there is no reason why you should pay big money for crap.

Anonymous said...

I have a dune/flash CRB that does this. I didn't realize Hypercolor clothing was back in style. That comment totally dated me ;)

Amy B said...

Hyper color!!! Hahahaha. Oh... I was thinking the same thing. Or maybe LLL should have mood shirts that change colors as your ph rises and falls. You eat one too many tomatoes and get a little acidic, and BAM! Your pow pink shirt turns red.
I am serious... There could be some seriously funny SNL skits from all of this!

Anonymous said...

On a positive note, I just received two high impact Gap Fit bras in the mail today. The neon yellow looks just like Ray and I am 100% positive that it will not bleed when i wear it tomorrow to the gym. Good to know there is quality i can depend on. LLL is just not dependable enough for the price.

Anonymous said...

I had the exact same problem with my WU crops in the flash/wee dune stripe AND my flash hot n sweaty shorts. I emailed them over a week ago and didn't get a response. Called and was told they never got my email so I re-emailed today. If I get that same response I will definitely be calling in and yelling. I will lose it.

Anonymous said...

Has anyone tried/worn?

http://www.hardtailforever.com/yoga2009b.htm

Amanda said...

I'm thinking of going on a semi boycott of lulu. No more lulu that I'm not actively looking for. I'm looking for a white lift and seperate and now that its back and a no limits tank... but nothing else... I have hoodies, tanks, crops, bras, shorts, etc... I don't NEED anything new for a long time. If I do need anything I will try to get it used on ebay or Kijiji, or I will start exploring other brands.
I'm sick of this BS.

You should change you're blog to LLL addicts ANONYMOUS and start featuring more and more lululemon alternatives along side the lululemon (just incase something good comes alongn or they make some serious changes)

Anonymous said...

The quality is such crap nowadays. A few days ago I went into the South Coast store. None of the educators even knew the gusset had changed.

They did the whole "write it on the board" thing which I know means nothing.

So I left empty handed and bought tons of another awesome brand online. I needed pants for a business trip and Lulu could not come through. *shrug* looks like they lost about $500 yesterday. I was able to buy so many clothes elsewhere I won't have to do laundry at all during my 3 week trip!

Anonymous said...

The exact same thing happened to my CRB of the same color- the store happily took it back when I showed them the purple stains. I got store credit. That email is balsy of lululemon though. Seriously it's workout gear and people sweat?

Anonymous said...

Posts like this make me a.) thankful for LLA, who bravely holds this brand accountable despite loving it, and b.) fabulous contributors like Minda who help open our eyes to other brands!

Because of my sheer frustration (pun intended) with the colored WUC this summer, I grabbed a pair of Beyond Yoga gathered crop leggings on sale. They were really on sale too, half off, not the crappy $5 discount in exchange for no returns. Anyway... LOVE them! Super bright blue, so soft, super flattering, not a hint of bleeding. I ordered a second round of two full priced leggings from Beyond Yoga with the help of a 15% off code for joining their email list. Cannot wait for them to show up! And FYI, I wear a 4 in WUs, a 6 in luxtreme pants and speed shorts, and the XS fit perfectly. I also took note of LLA's Kira Grace post and am very interested in trying them out in the future.

So... keep your chins up addicts, we have a great outlet in which to stand up for ourselves, celebrate the successes, and find great new addictions!

Anonymous said...

I'm embarrassed to have spent so much money on this scamming hypocritical brand of ever degrading quality. I have totally been a victim of their marketing ploys. Seriously we all need to take a break...let the prices drop back to some semblance reason to!

I am also taking my $$ to Beyond Yoga these days. As far as I can tell, their clothing is functional, comfortable, beautiful and high quality. They have non-bleeding gorgeous bright colors to boot.

BTW, your blog is great and I appreciate that you hold lulu accountable.

Anonymous said...

Un-freaking-believable! pH differences - lamest excuse EVER. Cheap dyes??? maybe???

Kristin said...

What moron at headquarters came up w/ this excuse for crappy quality? I would love to see the documentation behind this phony excuse. I will not be buying bright colors for fear of this issue. In fact, I rarely buy much of any Lulu these days. I am completely disgusted how they treat their consumers. I know folks are still buying the products. But if they keep up this shotty quality, consumers will take note. I am really only buying basics these days or items on WMTM that I know will not give me bleeding problems. I am happy to spend my $ elsewhere. I want to spend my $ at a retailer who stands behind their products, not one who blames the consumer for their crappy quality.

Minda said...

@ANON 11:33 yay! thanks *feels fabulous* BY is a great alternative especially when sales are happening but they do have drawbacks too! No brand is perfect. I don't think they are fab for high impact and also one lady posted she had see through issues in the neon pink leggings - LLA said they can Pill easy. I haven't had pilling issues at all though? who knows! Oh always wash inside out they say.

- other brands I'm interested in are the kira grace leggings! OOH! Nancy Rose, Body Language Sportswear (for the versa tee), Splits59, alternative apparel for burn out tees/ tanks!
- I still love how cute lulu items can be and I really love my polocrosse and wunder grooves for the quality thickness and wear-ability for several sports. But I've been getting brights elsewhere due to all the QC issues at lulu.

Anonymous said...

You guys should check out lucy. I've got a couple of Lulu items, but all my Lucy stuff is far superior in quality and fit.

Molly said...

Check out www.prismsport.com. Great pants. It seems like the only bought 8 or 9 bolts of different fabric and then made all their tops and shorts out of it, but there are some really cute leggings. And fantastic customer service!

Anonymous said...

Great blog post :) Thank you for voicing what many of us also believe to be true. Christine Day is always unapologetic, so why wouldn't the GEC luluheads be the same way! lulu and their products have become a sad joke. Stockholders beware--dump your lululemon stock now before they alienate all their customers. I'm waiting for lawsuits to ensue from health issues due to these inferior dyes and other chemicals used in the production of their garments. Be careful ladies! Don't let lulu products make you sick! Christine Day does not care!

Anonymous said...

Christine Day photo:
http://www.blogs-images.forbes.com/freddreier/files/2012/03/day.jpg

Anonymous said...

Forbes article with Christine Day comments essentially blaming lululemon founder Chip Wilson for problems and, of course, taking credit for anything that's due credit. Looks like Wilson got out while the getting was good:

http://www.forbes.com/sites/freddreier/2012/02/02/lululemon-ceo-wilson-knew-it-was-time-to-go/

Anonymous said...

Thank you so much LLA and fellow addicts for your helpful, ongoing advice and thoughts. I have been following the blog but have not purchased anything since Rocksteady a while back. Just not satisfied with the sheer and bleeding issues. Sigh, I am not a big gal, and have been exercising a lot and my body has changed -- I needed to buy some new things but have gone back to Athleta and Lucy but their XS size is too big and when I do get an XXS, I get the dreaded CT. From the looks of it, I won't find a size good fit with Kira Grace and BY is not good for high impact, i've read reviews about the pants slipping down during high impact activities, so I unfortunately had to go back to LL. I did like the Gather and Crow crops, no CT but have to try on at home for the sheerness test. I did buy a Pow Pink CRB, it is lovel, soft and the store reassured me I could return if I had any bleeding issues. I am still not sure I want to deal with that though. I tried on and loved the Wanderful Pant, not CT either, but that darned unstitched seam down the inner leg puckers and looks strange so I passed. I will wait to see what others say about the Pow bleeding but I feel discouraged about finding a good XXS for with no CT or sheerness. If anyone has any suggestions I would love to hear. Thanks!

Anonymous said...

@10:26, I was interested in Hart Tail pants, after seeing all their cute ads in Yoga Journal. But I went to Nordstrom to try some on, and I was surprised that there was no gusset. How can a pricey brand have no gusset at all? That's a deal-breaker for me.

Also, I got my Zobha crops in the mail the other day. Triangle gusset. But it's placed better than Lulu's, and at least there aren't contrasting threads. I got navy and purple. Plus 2 tops that are so soft and beautiful. They're the perfectly draped tunic and the double-layer tunic, both in black. Both on sale, as were the leggings. I can deal with a well-placed triangle gusset for $40. Which is a good thing, because Zobha sale items are not returnable.

Anonymous said...

Molly, do you know what the primsport.com fabric content is? It doesn't say, and if it's polyester I'm not interested. Some cute patterns, though.

Anonymous said...

Once a company goes public, it's so often downhill from there, in terms of quality. Legally, the company's duty is to produce revenue for the shareholders. That trumps any moral duty to provide customers with quality products. So there is a perpetual search for a greater and greater profit margin, which means cheaper fabrics, poor quality and possibly toxic dyes, and less skilled labor.

I've spent thousands on Lulu in a short time. It is coming to an end. Sure, there'll be someone to replace me....briefly. But there is an end to everything, Lulu, even your supply of suckers.

groovegirl said...

I have to say, the WSJ article with Ms. Day's famous Nordstrom quote really stuck with me as a consumer. This combined with the ongoing quality issues and poor customer service practices have lead to an overall decrease in my monthly lulu expenditures. I've found myself returning more items than keeping and sleeping soundly through the Monday night uploads.

With the money I'm saving, these frustrating lulu problems are actually working in my favor. I'm finding my bank account is growing exponentially and more funds to travel abroad. While it's fun to keep updated with all the new gear, color pallets, and become educated about great alternatives in athletic wear (thanks, ladies:), I'm really enjoying this increased sense of enlightenment and lulu wake-up call.

Anonymous said...

I tried on a shirt at Lulu the other day, and I pointed out to the salesperson that part of the sewing on the front pocket was puckered.

"I like things like that," she said. "I think it gives the shirt character."

Uh....really? Is that a new one on the Lulu comebacks list?

Anonymous said...

at 9:25 a.m. - too funny! Did she say that with a straight face? Unbelievable.

Molly said...

Anonymous- Prism Sport is 80% polyester, 20% spandex. I haven't gotten my leggings in the mail yet; I'll report back whether they're a thumbs up/thumbs down.

Anonymous said...

I genuinely think there will be 'toxic dye' ramifications in the future, very worrying. LLL obviously do not care about their quality or reputation so why wouldn't BB & pow pink make us sick

Anonymous said...

So I was in Sports Authority today picking up a $28 (minus an additional 25% family and friend coupon) New Balance tank that matched perfectly with the bruised berry turbo run shorts I had on, and saw their brand of yoga gear called "Soybu". They had some really nice tanks with pretty patterns, dresses that reminded me of Athleta, and denim crops that stretched (unlike LLL denim luon). Anybody heard or tried Soybu? You can see some of their pieces on Sports Authority's website. Prices are comparable to Nike or Under Armour (i.e. cheaper than LLL). I'm already branching out from LLL. Even though I have had luck with the older peices, nothing excites me and I am not willing to drop so much $$$ on something that will ruin other items that are irreplacable.

Anonymous said...

Is it bad that I mostly come here now for recommendations for other brands??!! I am loving the Prism Sport leggings....they remind me of the crazy prints Tracy Anderson is always sporting! I am also loving that they are made in the USA. I bought Beyond Yoga leggings last week, also made in USA and I just feel so much better supporting these companies.

Katie said...

LLA thanks so much for keeping this blog up to date during this lulu turmoil! It is helpful to everyone in their buying decisions. I still love coming here and reading all the comments. Have even got some great ideas for new stuff from other companies!

As for the response this person got, total garbage!

Anon 9:25 BAHAHAHAHA! Classic.

Anonymous said...

how do you get this out, it just happened on my seaside dot white/fossil CRB... how do i get it out? helllllllllllllllllllllllllp

Anonymous said...

Perhaps they should include pH strips with their items that the customer can pee on pre and post-workout to make sure they are in the proper range to wear Lulu products. Not only must you be rail thin, but only those of a CERTAIN pH should dare to wear the precious Lulu items.