Friday, October 5, 2012

Surprise Upload or Error? Updated.

I'm reading chatter that the surprise upload that happened this afternoon was in error. I hope not because I ordered the Tender Violet Cool Racerback. Don't cancel my order, lulu! There are some other new goodies that were uploaded, too. Not sure how much longer everything will be on line, though.

Update - uh oh, looks like orders won't go through:
[a woman who called the GEC, not me] I just called in and everyone who ordered will get an email in 24 hours stating that the items are not in stock. You will have to give them the order number and paypal confirmation for them to refund you in 4-5 buisness days.

Well, poo, I used Paypal.

Latest Update:
I just got off the phone with the Gec and they are now saying that whatever was ordered tonight WILL be honored. We will not see the shipping notifications though until Tuesday! All orders will not be cancelled. So who do I believe...this guy or Nick?!
 I like this guy a lot better! I can live with waiting.
 5:44 pm update - It looks like orders placed will be honored even though the latest things are not at the warehouse quite yet. Yay! 
Here is what else was in the mistaken upload:




 Thanks to Ms. E. for the photos.
 
 

56 comments:

Anonymous said...

Wow. I only looked at about half of the upload myself before it disappeared, but I did notice that the TV CRB was sold out in nearly every size on the CDN side. There are going to be a lot of disappointed people..

LuluAddict said...

I would think this CRB would be restocked.

Anonymous said...

Opps. I figured it was an error after website was all screwy. Does this mean we all got a preveiw of the monday upload? No suprises? I did love the new free to be bra prints. So hoping for those in wuc.

Anonymous said...

Gives me time to rethink items on my $475 order I guess. Too bad lulu will be missing out on my impulse shopping!

Anonymous said...

what a huge bummer!

LuluAddict said...

@ anon 5:10 pm - Yup, pretty sure we saw quite a bit if not the whole Monday night upload.

Anonymous said...

Was there any godforsaken wraps?!!!?

Anonymous said...

I also ordered the TV crb but noticed it is still on the website. Hopefully it gets through? Well, it was fun to see the sneak peak. I think it may be worthwhile for me to stay up Monday night.

Anonymous said...

That free to be tank ( I think that was the name ) looked super cute but I couldn't get a good look at it before it disappeared. I wonder if the regular upload will still be Monday night then?

Anonymous said...

My order worked i ordered the new hearringbone wunderunders and the alberta ls swiftly and a new head band woohoo and i got the email thank you for your order you will recieve anither ine once its shipped

LuluAddict said...

I did not see any new wraps.

Anonymous said...

Boo...ordered the runder unders in the herringbone print. Was really excited, hope to still snag some Monday.

Anonymous said...

I saw runder unders (full length pants), a new jacket, groovy runs in three colours (black, creamsicle, alberta lake), TV mat strap. Lots of alberta lake and TV. Couldn't find the rose herringbone BB. TV CRB is still up on my side. So interesting!

(feels a little bit like that card game Memory)

Anonymous said...

@anon 5:22 - lol seriously, we are into October now, where are they?! I don't get it?

Anonymous said...

@anon 5:34 - what color was in the herringbone wu? Were they different than the Alberta lake ones? Were there any other new wu colors?

Anonymous said...

I was so excited to see the surprise upload this afternoon! Knowing how quickly things sell out I immediately snapped up a swifty in alberta and a neck warmer in black. Looks like it will be coming in a white and grey striped version.

Just talked to a lulu rep who told me the upload was an "error" but that my order will be fulfilled. It's like xmas came early! After missing out on many lulu items it's nice to have a bit of head start this time.


Jen said...

My order went through for the purple free to be tank. Hopefully they don't cancel, I don't mind waiting!!!

macfrannie said...

Just ordered the TV CRB we'll see if it goes through.

I see the price for the Creamsicle Pop Define is $108. The last define I purchased (Angel Blue) was only $99 (only..) is this a usual price for Brushed Defines or are the prices of the Defines going up in general? Does anyone have any insight on this?

Bianca said...

geez the TV CRB went fast on the canadian side...

Anonymous said...

Another attempt to create "scarcity" and make fun of their customers that LLL execs and the GEC refer to most kindly as "luluheads." Believe it. That's what's behind color names like "Portapottie", etc. It's incompetence and dishonesty at best, and worst case scenario, it's intentional fraud.

SaraLynne said...

I received an order confirmation for a TV CRB, TV Free to Be tank and TV Devotion Long Sleeve. Also grabbed an Alberta Lake short sleeved Swiftly. GEC confirmed the order will be honoured.
At least I can go to bed at a decent time and not set my alarm clock early for Monday night/Tuesday morning, lol

Anonymous said...

after the website fix the tender violet crb is still up for purchase. all sizes in us. fyi

Anonymous said...

thanks Mrs. E for the photos!!!

Eric said...

Did you peak at the mens stuff

Someone must of pressed the wrong button at head office. Hope no one loses their job over it.

Anonymous said...

Im on the east coast and I just ordered the TV CRB,the order went thru. Hope they dont take back the order, I want that CRB, yay purples!
Good luck to anybody else who purchased tonight!

Melissa said...

I ordered the Tender Violet Free to Be tank -- it's luxtreme and looked luscious!

Anonymous said...

Did anyone see if there will be new Scuba colors!?!

Anonymous said...

well what a d*mn mess! I hope they honor it! I ordered the groovys.

Anonymous said...

I placed an $500 order As of right now 4 hours since I placed my order it still say "Processing"

Anonymous said...

Is the Free To Be tank a new style? I didn't get to see the sneak peek of the site but this tank looks promising. I'm imagining the tank is going to have the same back strap style of the bra which would be really nice. Something to look forward to in the next upload.... here's hoping its not Luon Light.

Sandra said...

Wahhhh! Nothing blew me away and I'm not sure about the TV CRB because the black swan wasn't very soft in my opinion, it was ok but not worth a purchase in my opinion, I want something super comfy.

LuluAddict said...

I did not get a chance to look at the men's stuff before it was gone, Eric.

@ anon 7:32 pm - The Free to Be is a new tank style.

@ anon 6:25 pm - lulu makes enough errors with the website that I believe it was an error and not on purpose.

Kate said...

That looks like a great upload! Excited for a new run tank and looser-fit pants. And the new Swiftly colors!

SaraLynne said...

I can't see an upside for LLL to intentionally create this mess.

I saw some of the men's items - there are actually quite a few new things. A zip up hoodie, 5 year shirt, training pants, tights/shorts combo, etc. It looks like the theme of the new upload is cold weather running.

Anonymous said...

Spotted a Tender Violet Scuba Hoodie in the new HK/SG site. Looks very pretty.

Plus TV Flow Y and CRB and the Alberta Lake swiftly SS and LS.

Jen said...

@Anon 7:32 - Free to be is exactly like the bra, just in a tank. I read the description and 99% positive it's luxtreme.

Anonymous said...

Ughhhh so upset I missed this accidental upload...worried now about availabilities on Monday night--really wanting to get my hands on a lot of AL gear!! In love with those swiftlies!

Did anyone happen to see if there was an AL define (and if it was brushed or not)? And what about the AL CRB? Thank you!!

Anonymous said...

No new scuba colors, and the tender violet WUC were not in the "unintentional" upload. I did order the TV CRB and devotion LS as well as the creamsicle pop define, and I am SO happy lulu will be honoring the orders people placed, if they didnt they would have lost my business for good because that's like a smack in the face.

HPSauce said...

What?! I missed it all! I was driving for 6 hrs and didn't get to look on the site or here!

Anonymous said...

On the HK/SG site, I saw a color swatch for the Tender Violet Brushed Define jacket. Its not there anymore.

LuluAddict said...

Dang, a brushed TV Define? I don't like the brushed ones. Poo.

Anonymous said...

I ordered a tender violet Devotion long sleeve. Ive held off of TV because it made me think of Barney but that devotion LS just looks too comfy! Yay Lulu for honoring! I think thats a better business decision than not ;)

Anonimouse said...

You and me too HPSauce :( I was teaching from 1.00 till 8.00

Anonymous said...

@macfrannie
I'm pretty sure Brushed Defines have always been $108 and regular ones $99. I don't think there's been a change.

HPSauce said...

I have been eyeing up a CRB for a really long time. I can't wear racer backs normally because I don't have any bras that fit me that will go under one. I am wondering though, if it fits tts, and if anyone knows how a crossed ta ta tamer fits under it? I was thinking the matching pretty pink ta ta and CRB so if it sticks out a bit, at least it'll blend... Any thoughts?

Anonymous said...

Brushed Defines have been $108 for at least two years.

Anonymous said...

LOL I browsed the "new" upload for all the while it was up, from when you couldn't open any page until everything disappeared. I had time to see men's and women's, read descriptions, place my orders and watch the new video on the main page (What's New). Very cute featuring a dog with his owner, an ambassador from Soho. I also checked out the uploads in Canada, HK/Singapore and Australia. But honestly, the US got the best items this time round!
Someone asked about the new running pants in herringbone: they are exactly the same black and white herringbone as last year's WU (I have those and compared the image) . They have a zipper pocket on the back of the waistband, as most running tights. And they are for sure THICK and WARM!
I myself was waiting for the two color SS Swiftly, but only AL and Creamsicle Pop swiftly LS and SS where uploaded. I think the SL TV swiftly was also in the upload. But I'm not interested in them, so didn't open the page to look at the colors. No new WU, but mostly running pants. Also no new running skirts. Im wishing for a TV Pacesetter but nothing so far.

macfrannie said...

Thanks Anon @ 9:54PM. I realized that after I posted and I did a little sleuthing on the LL website. I guess I've never gotten a brushed define before. I have some brushed still pants and I really like them so I'm hoping I like the brushed define too.

Thanks again for the shout out and the info!!

Anonymous said...

Lulu nut here. When I called the first time and spoke to Nick on chat, he told me we were all going to be refunded and that it was just a huge glitch. I'd say....it was an enormous glitch!! He was extremely apologetic and I asked what he was going to do to fix ts huge problem. He told me, we were all going to refunded in 1-2 days and all orders cancelled and that we would ALL have to replace our orders Tuesday! I was like whhhhat???? Really?! Now that's awful..... anyways, contacted them a bit later, after that conversation and here's what they said on chat to me:

Hayley: We revisited this as we are company built off of feedback and we truly value the feedback we received. We will push through these orders. We do not currently have the stock in the warehouse, but we will try to get it in and shipped out as soon as possible for you guys. Our processing time is usually 1-2 business days so we are going to try and stick within that time frame. If you have order ID numbers, I can follow up on this for you, just to be sure....

So I hope they are good for their word! :) This is the right thing....for them to do, seeing most of us didn't even know about their "glich" LOL...

Anonymous said...

HPSauce, bed bath and beyond sells clips to make regular bras racer backs. :)

HPSauce said...

I've tried those clips. They're no good. I've even tried the little clear strap that goes between them to hook them. It stays in place at least, but doesn't get them near close enough. Also, the bras that I have don't have round rings where the straps attach (they're rectangular) and therefore that spot on the bra puckers when pulled over to the center. :(
I have tried on the ta ta tamer, and it seemed to be a pretty good fit for me (albiet, not perfect,) so I was curious how the straps fit under a CRB.

Mel said...

I talked to an educator on online chat and the order I placed for the error upload is going ahead as planned!

Susan Alyse said...

I ordered the tender violet CRB last night from the upload, and I just received my shipment notification email. It looks like they are not only honoring the orders, but also shipping immediately!

Anonymous said...

I got my shipping confirmation this afternoon for the mistaken upload. I ordered the Tender Violet CRB and the Devotion Long Sleeve Tee. I'm super glad that Lulu is honoring their oops and sending out these orders.

HPSauce said...

Ok, so I went to a store today, and the ta ta tamer does NOT fit like I remember it did... And the CRBs do NOT work for me!! Ey too low of a neckline. If I pull it up, then the straps are too long. :( super bummer... And for the record, if the TTTamer did work for me, it would go nicely under the CRB straps when crossed in the back.

Anonymous said...

Luluaddict, do you have a screenshot that shows (or do you just remember) what colors were available in the Free To Be bra? Trying to plan for Tuesday morning :) Thanks!